AUSTRALIAN EMBASSY :: Philippines, Manila, Makati City

Level 23-Tower 2 RCBC Plaza
6819 Ayala Avenue,
Makati City, 1200
Telephone: 757 8100
Fax: 757 8268

Visas and Migration

The Department of Immigration and Citizenship (DIAC) in Manila accepts applications and makes decisions on most temporary and permanent migration visas. This website contains information on the main visas and citizenship applied for from the Philippines.

For detailed information about visas and citizenship services please see the DIAC website. See: Application forms for all types of visas can also be downloaded from the DIAC website. See:


Recorded information about applying for visas and citizenship in the Philippines can be obtained 24 hours a day, 7 days a week by calling:
  • 757-8340
Phone Inquiry Service :

For obtaining information that is not available on our recorded service or this website, the following inquiry line is available:
  • 845-9200
Calls to this number are toll-free from within Metro Manila but will attract standard NDD and IDD rates for calls from outside Manila.
Information on applying for visas and citizenship
Making VISA Applications in Manila

The Department of Immigration in Manila has a Service Delivery Partner arrangement with Philippine Interactive Audiotext Service Inc (PIASI) to provide Australian visa lodgement services. PIASI operates a Call Centre for telephone inquiries and the Visa Information and Application (VIA) Centre which provides visa information and accepts applications for Australian visas.

Clients generally need to lodge applications either by courier through the Call Center or in person at the VIA Centre - although some applications must by law be lodged in Australia. The VIA Centre is not able to accept applications and documents by mail.

Applications may also be lodged by mail to the Embassy or through a registered Migration Agent, however, we do not recommend that clients forward personal documents, passports and payment through the mail, as safe delivery cannot be guaranteed.

For information on making applications see: Visa Applications

Related Links:

Department of Immigration and Citizenship (DIAC)